We aim to avoid what is called "scope creep." It tends to ruin relationships when it happens. We are committed to being flexible partners, but frown on scope creep. When a project is first designed it has what we call a scope or the parameters of what is intended to be done or delivered. Scope creep continuous changing of expectations or additions to a project from what is originally agreed upon. The problem is that any of these changes by themselves are probably appropriate course corrections and certainly acceptable to us, but when you start to multiply them they become in the aggregate a substantial problem as the deliverable is considerablly different or larger than the original understanding. If the outcome needs to change, that is fine and we can easily adapt to that, but we also need to change the understanding of the scope of the project as well.

SagePoint of View

It is best to have correct principles in mind and let those principles guide decisions and your behaviors.