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   Mutual Respect | Billing | Scope Creep | Ethics | Confidentiality | Character | Consultant's Role | Process    Perspective | Success | Strategy | Branding | Innovation | Business People | Marketing

  Our Principles

See our views on the following:

 

Rules of Engagement

Mutual Respect

Billing

Scope Creep

Ethics

Confidentiality

Character

Consultant's Role

Process

Perspective

Success

 

Views on Business

Strategy

Branding

Innovation

Business People

Marketing

 

Mutual Respect

Mutual respect is critical. 

We only work for clients that respect us and show us the respect due an individual you have asked to help you.  We are not fawning servants of some overlord, we are trusted advisors (and hopefully friends in the long-run) and we expect to be treated as such. 

We expect our clients to make time for us when necessary and to respond to our communications promptly with the appropriate courtesy due a professional peer or good friend.  It is simply rude and unprofessional to not respond to our communication in a prompt manner.  It impinges on our performance, our psyche, and our wallet.

Likewise we will bend over backward to help our clients, we will work round-the-clock if we can.  We will try to make ourselves available as much as possible.  We will make what ever sacrifices we can for the good of our clients.  But we expect this level of respect in return.

We will not tolerate being disrespected.  It should go without saying that we will not tolerate being yelled at, bullied, threatened, or unreasonably pressured.

SagePoint of View

We believe it is unethical to charge for anything other than the value we deliver.

  Likewise, it is unethical not be paid commensurate with the value delivered.

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